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| Global Service Provider Increases Services Management Performance | |
| Posted: Fri Nov 06, 2009 10:46:00 AM | |
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SonicWALL, Inc. , a leading secure network infrastructure company, today announced that California-based The Integration Works, LLC, a global provider of managed technology solutions, has successfully deployed a SonicWALL� E-Class Universal Management Appliance (UMA) EM5000 solution to support 50 client companies worldwide. "The SonicWALL UMA literally saved our MSP business," said James Carter, CTO at The Integration Works. "The UMA differentiates us from VARs that can't offer worry-free management. It also helps us generate revenues through providing our customers with recurring services as well as other SonicWALL solutions. Every quote we send out to new clients includes managed security over UMA." The Integration Works provides management, monitoring and reporting services on approximately 200 SonicWALL appliances for 50 clients worldwide. The company applies the SonicWALL UMA solution to inventory firmware, track service expirations, reset passwords, track remote access log-ins, and generate Web usage reports. "Web reports have been instrumental in curbing unauthorized Internet usage at many of our clients," said Carter. "Some of our SOX clients use SonicWALL UMA reporting to fulfill a portion of their Internet auditing requirements." The SonicWALL UMA solution also eases troubleshooting of ISP issues, by enabling the company to track circuit IDs and other ISP information, along with TCP/IP settings, all in one place. Initially, the company managed these services using SonicWALL Global Management System (GMS) software on six Windows servers. As the company grew into a global enterprise, it became appropriate to migrate to a dedicated management appliance platform. "Because the SonicWALL UMA is built from the ground up to run GMS, it's much faster and more power-efficient than before. Replacing six Windows servers with three UMA appliances cut our infrastructure costs in half." The SonicWALL E-Class UMA EM5000 centralizes policy management, monitoring and reporting for multiple SonicWALL appliances. To date, The Integration Works uses the UMA solution to manage SonicWALL Unified Threat Management (UTM) firewalls and SSL VPN appliances. Recent advances in the UMA platform will now enable the company to manage their customers' SonicWALL Anti-Spam Email Security appliances, as well as SonicWALL Continuous Data Protection (CDP) back up and recovery appliances. "Because we don't have to maintain a separate OS, the SonicWALL UMAs are much easier to scale as we grow," said Carter. |