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SonicWALL Customer Advantage Program
Straightforward upgrades and competitive trade-ins for current and new SonicWall customers!

SonicWALL Customer Advantage Program

Select upgrade based on old model


Trade in your legacy firewall, wireless access point, secure remote access or email security device for a current-generation SonicWall appliance at a significant discount. Take advantage of the Secure Upgrade Plus offer to receive preferred pricing and long-term savings on our state-of-the-art solutions. Join the Customer Advantage Program. All Secure Upgrade Plus purchase requires qualifying Trade-up product.

 

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Overview:

The SonicWall Customer Advantage Program offers an upgrade path from current SonicWall products, and a tradein path from competitors' products, in addition to special pricing on a wide range of SonicWall products. This offer recognizes the past investments that customers have made and helps them maintain optimal security by letting them easily and affordably replace outdated security appliances.

Customers who purchase the comprehensive subscription services and support option when upgrading a SonicWall product or trading in a competitive product can save up to 50 percent on the total annual cost of that solution, compared to the cost of buying the hardware separately and renewing services each year Subscriptions are available in two- and three-year terms to maximize savings.

The Customer Advantage Program is comprised of two different offers: Secure Upgrade Plus (which covers SonicWall upgrades and Competitive Trade-Ins) and the SonicWall Loyalty Bundle offers.

Secure Upgrade Plus is designed for current, qualifying SonicWall customers who wish to upgrade from older SonicWall appliances, as well as those who want to trade in appliances from other manufacturers. The Secure Upgrade Plus offer lets qualified customers and prospects trade in their old firewalls, secure mobile access and email security products for the latest SonicWall technology in each category all at significant discounts. Additionally, for customers who make an upgrade or trade-in purchase, the Customer Loyalty Bundle offer provides special pricing on SonicWall's other product solutions not represented in the Secure Upgrade Plus purchase. For example, a customer upgrading a firewall may also, within a limited period of time, receive special pricing on an Email Security, Secure Mobile Access, or WAN Acceleration solution and/or SonicWave 802.11ac Wave 2 wireless access points - up to one complete solution from all four categories.

See Terms and Conditions for qualified upgrade paths. For details on arranging upgrades to SonicWall high-end NSA and NSSP Series products, contact us today!

Features & Benefits:

Special pricing - Enables customers to upgrade their SonicWall products, replace competitive products for SonicWall products and obtain additional special pricing on other SonicWall products.

Financial rewards for enhancing security - Lets customers save up to 50 percent on total annual solution costs (in contrast to the cost of buying the hardware separately, plus one year of services each year) making it far more affordable and manageable to remain optimally protected with the best and latest technology available.

Transfer of service and support subscriptions - Customers can transfer any remaining or unused service and support subscriptions from their old SonicWall appliance to their new appliance (within approved upgrade paths). The transfer will equal the subscription time remaining on the old appliance.

Customer Loyalty Bundle offer qualification - Customers who participate in the Customer Advantage Program are eligible for preferred pricing (30 percent less than MSRP on an appliance) on the purchase of additional products from select SonicWall product lines.

Broader choice of qualifying solutions - The Customer Advantage Program features a wide range of network security, wireless access secure mobile access (SSL VPN) and email security solutions.

Flexible, efficient subscriptions options - Gives customers a choice of two- and three-year terms.

Real-time breach prevention with Secure Upgrade Plus - Advanced Edition - Customers can add Capture Advanced Threat Protection service, a multi-engine sandbox to discover and stop newly developed, advanced threats as part of Advanced Gateway Security Suite (AGSS). Secure Upgrade Plus - Advanced Edition includes a new SonicWall Firewall and a multi-year AGSS subscription that stops known and unknown, late-breaking threats to your organization.

Benefits:

  • Special pricing on upgrades, SonicWall products or trade-ins of a competitive product
  • Provides a credit for your old appliance
  • Enables service transfers for subscription services and support services
  • Includes qualification for the Customer Loyalty Bundle
  • Provides a broader choice of qualifying solutions
  • Features flexible, simplified subscriptions

Customer Advantage Program Terms & Conditions:

The Customer Advantage Program

To qualify for the Customer Advantage Program, the participant must be the legal Owner of the Eligible SonicWall Product or Eligible Competitive Product. In order to purchase either the corresponding SonicWall Replacement Product or a corresponding Competitive Replacement Product, that Product must be (i) currently registered with the manufacturer, and (ii) listed in the Eligible Product Matrix shown below.

In all cases, both customers and resellers are advised to consult the Eligible Product Matrices for each product line prior to completing any purchase. End-customer contact information must be provided at the time of registration regardless of which party (i.e., the end customer or reseller) is completing the registration process.

SonicWall reserves the right to validate legal ownership (e.g., by requiring a receipt or invoice showing proof of ownership).

SonicWALL Customer Advantage Program

Definitions

For purposes of the Customer Advantage Program, the following definitions apply:

  • Registration Date means the day the Owner registers the Replacement Product within a valid account on www.MySonicWall.com.
  • Eligible SonicWall Product means the SonicWall product the Owner has agreed to replace and remove from service that is listed in the Eligible Product Matrix below.
  • Eligible Competitive Product means the competitive manufacturer's product that the Owner has agreed to replace and remove from service and (listed in the Eligible Product Matrix below).
  • Replacement Product means (i) the SonicWall appliance that replaces the Eligible Product, (ii) as listed in the Eligible Product Matrix below and (iii) is purchased through Secure Upgrade Plus.
  • Owner means the person who has legal ownership of the Eligible SonicWall or Eligible Competitive Product.

Terms & Conditions:

Purchase and registration of the Eligible Competitive Product requires six (6) months prior ownership of an Eligible Competitive Product. As a condition of this program, the Owner agrees that he/she will dispose of the Eligible Competitive Product within sixty (60) days of the Registration Date. If proof of ownership of the Eligible Competitive Product is not available within fifteen (15) days upon written request from SonicWall or if the Eligible Competitive Product is not disposed of within sixty (60) days of Registration Date of the Replacement Product SonicWall reserves the right to terminate the services applicable to the Replacement Product SKU.

In order to register the Replacement Product, the Owner must provide current contact details (i.e., contact person's name, e-mail address, business phone number, organization name, and physical address) and certify that all responses in the required fields of the Competitive Replacement Form are true and correct.

To qualify for the applicable Customer Loyalty Offer, the Owner must participate in the Secure Upgrade Plus or Competitive Trade-in offers.

Important Notice and Disclaimer: In all cases, end-users and Resellers should consult the Eligible Product Matrices for each product line in advance of any purchase. SonicWall reserves the right to either deny or adjust entitlements to reflect any misrepresentation of eligibility. SonicWall reserves the right to make changes to the Customer Advantage Program at any time without notice.

Customer Advantage Program Eligible Product Matrix:

Eligible SonicWALL products and replacement products


Firewall/Wireless Access Point Appliances
Eligible products Replacement products
TZ 100 Series, TZ 105 Series, TZ 200 Series, TZ 205 Series, TZ 210 Series, TZ 215 Series, TZ 150, TZ 150W, TZ 170, TZ 170W, TZ 170 SP, TZ 170 SPW, TZ 180, TZ 180W, TZ 190, TZ 190W, PRO 100, SOHO, SOHO2, SOHO3, SOHO TZW, SOHO Telecommuter, DMZ, XPRS, XPRS2, Plus, TELE, TELE2, TELE3, TELE3 SP SOHO Series, TZ300 Series, TZ400 Series, TZ500 Series
NSA 240, NSA 220 Series, NSA 250M Series TZ500 Series, TZ600, NSA 2650
PRO, PRO 200, PRO 230, PRO 1260, PRO 2040 TZ600, NSA 2650, NSA 3650
NSA 2400 Series, NSA 3500, PRO 4060, PRO 4100, PRO-VX, PRO 300, PRO 330, PRO 3060, GX250 NSA 2650, NSA 3650, NSA 4650
NSA 4500, NSA 5000, NSA E5500 NSA 4650, NSA 5650, NSA 6650
NSA 5000, NSA E5500, NSA E6500, NSA E7500, NSA E7510, NSA E8500, NSA E8510 NSA 5650, NSA 6650, NSA 9250, NSA 9450, NSA 9650, SuperMassive 9800
PRO 5060c, PRO 5060f, GX650 NSA 4650, NSA 5650, NSA 6650, NSA 9250, NSA 9450
SuperMassive E10200, SuperMassive E10400, SuperMassive E10800 NSSP 12400, NSSP 12800
SonicPoint, SonicPoint A/B/G, SonicPoint G, SonicPoint-N Dual-Band, SonicPointNe Dual-Band, SonicPoint-Ni Dual-Band, SonicPoint-N Dual-Radio, SonicPoint ACe, SonicPoint ACi, SonicPoint N2 SonicWave 432e, SonicWave 432i, SonicWave 432o*
Email Security Appliances
Eligible products Replacement products
ESA 200, ESA 300, ESA 400, ESA 3300 ESA 5000 or ESA 7000 Virtual Appliance or Hosted Email Security
ESA 500, ESA 6000, ESA 4300 ESA 7000 or ESA 9000 Virtual Appliance or Hosted Email Security
ESA 8000, ESA 8300 ESA 9000 or Virtual Appliance or Hosted Email Security
Secure Mobile Access Appliances
Eligible products Replacement products
SSL VPN 200, SSL VPN 2000, SRA 1200, SRA 1600 SMA 200
SSL VPN 2000, SSL VPN 4000, SRA 1200, SRA 1600, SRA 4200, SRA 4600 SMA 400
*Requires professional installation

SonicWALL Service Transfers

The following service and license subscriptions will be transferred from the Eligible SonicWall Product to the corresponding Replacement Product pursuant to the Customer Advantage Program:

  • Comprehensive Gateway Security Suite (CGSS)
  • Anti-Virus Services (all versions)
  • Licenses for VPN Client
  • Other applicable service and support licenses
    • 24x7 Support for SSL VPN
    • Email Protection with Support for Email Security

Term subscription licenses will be transferred and continue on the Replacement Product for the remaining term. Purchased service and support licenses will be transferred for the remaining term of such service. Outstanding warranty or firmware upgrade terms (including but not limited to "free firmware for life") are not transferable.

The Owner must identify an Eligible SonicWall Product before the Owner can register the Replacement Product. Once the Replacement Product has been registered, the user must transfer services from the Eligible SonicWall Product to the Replacement Product within sixty (60) days. The Eligible SonicWall Product will be removed from www.MySonicWall.com at the time that the services are transferred to the Replacement Product. If the services are not transferred within sixty (60) days, SonicWall will automatically transfer such services after such time period. The Eligible SonicWall Product will be deactivated and may not be reregistered, updated, supported, returned or upgraded.

The subscription services included with the applicable Replacement Product SKU purchased will be activated at the time of registration.

Customer Advantage Program Competitive Product Matrix:

Eligible SonicWALL products and competitive products


Eligible Competitive Products
SonicWALL Barracuda Check Point Cisco Fortinet Juniper Palo Alto
Networks
Sophos WatchGuard
TZ300 Series
TZ400 Series
TZ500 Series
TZ600
SGS 400 Series
F10
F100
F200
X200
X201
X300
Safe@Office Series
UTM-1 Edge Series
600 Series
(620/640/680)
1100 Series
(1120/1140/1180)
PIX 501
PIX 506
ASA 5505
ASA 5510
ASA 5512-X
MX84
MX100
FG 30 Series
FG 40 Series
FG 50 Series
FG 60 Series
FG 80 Series
FG 70 Series
FG 90 Series
FG 92 Series
FG 100 Series
FC 110
NetScreen 5GT
Series
SSG-5 Series
SSG-20 Series
SRX-100 Series
SRX-110 Series
SRX-210 Series
SRX-220 Series
SRX-240 Series
NS-25
PA-200
PA-500
PA-2020
SG 105 Series
SG 115 Series
SG 125 Series
SG 135 Series
SG 210
XG 85 Series
XG 105 Series
XG 115 Series
XG 125 Series
XG 135 Series
XG 210
X-Edge Series
X-Edge eSeries
SOHO6 Series
Firebox T10
XTM 22/23/25/
26/33/115/330
X550e, X750e
X700, X500
XTM 515
XTM 525
XTM 535
NSA 2650 F200
F300
X300
1400 Series ASA 5510
MX84
MX100
FG 100 Series
FG 101 Series
FG 140 Series
FG 200 Series
FG 300 Series
NS-25 PA-200
PA-220
SG 210 SG 230
XG 230
XG 310
T70
M300
X500, X550e
X700, X750e
XTM 515
XTM 525
XTM 535
NSA 3650 SGS 5620
F300
F400
X300
X400
PIX 506
PIX 515
ASA 5510
ASA 5520
ASA 5512-X
ASA 5540
FG 200 Series
FG 400 Series
NS 50
SSG-140
NS-204
NS-240
SSG-320
SRX 220
SRX 550
PA-500
PA-2020
SG 310
SG 330
XG 310
XG 330
XTM 510
XTM 515
XTM 520
X1250e
X1000
X1000e
XTM 535
XTM 545
NSA 4650 SGS 5620
F400
X400
UTM-1450 PIX 515
ASA 5515-X
ASA 5520
ASA 5525-X
ASA 5540
FG 200 Series
FG 300 Series
FG 310
FG 500 Series
FG 600
FG 800
NS-204
SSG-320
SRX 550
PA-500
PA-2050
XG 430 XTM 530
XTM 810
X5500e
X2500e
X5000
X6500e
X6000
XTM 545
XTM 850
NSA 5650 SGS 5640
F600
X600
UTM-1
1050
2205
2207
2208
2210
PIX 535
ASA 5515-X
ASA 5520
ASA 5525-X
ASA 5540
ASA 5550
FG 300 Series
FG 310
FG 400 Series
FG 600
FG 800 Series
NS-208
NS-500
SSG-520
SRX 650
PA-2020
PA-3020
PA-3200 Series
PA-4020
XG 450 XTM 810
XTM 820
X6500e
X6000
XTM 850
XTM 860
NSA 6650 SGS 5660
F800
UTM-1
2050
4200
5600
ASA 5540
ASA 5545-X
ASA 5550
MX450
Firepower
2120
FG 600
FG 1000
FG 1200
FG 1240
FG 3000
FG 4000
FG 4010
FG 3000
FG 3016
FG 4000
FG 4010
FG 5000
NS-1000
SSG-520
PA-2050
PA-3020
PA-3220
PA-3250
PA-4050
XG 550
XG 550
XG 650
XG 750
XTM 820
X8500e
X8000
XTM 870
M5600
NSA 9250 F900 FW-1 NG
VPN-1 NG
4600
5900
ASA 5540
ASA 5550
ASA 5585
ASA 5585-X
Firepower 2140
FG 1200
FG 1240
FG 1500
FG 3000
FG 3016
FG 3810
ISG 1000/2000
SRX 650
PA-3050
PA-3250
PA-3260
PA-4020
PA-4060
PA-5020
XG 550
XG 750
XTM 1050
XTM 1520
XTM 1525
X8500e-F
M5600
NSA 9450 FW-1 NG
VPN-1 NG
4600
ASA 5540
ASA 5550
ASA 5585
ASA 5585-X
Firepower 2140
FG 1240
FG 1500
FG 2000
FG 3000
FG 3016
FG 3810
ISG 1000/2000
SRX 650
PA-3050
PA-3260
PA-4020
PA-4060
PA-5020
XG 550 XTM 1050
XTM 1520
XTM 1525
X8500e-F
NSA 9650 FW-1 NG
VPN-1 NG
4600
15400
ASA 5540
ASA 5550
ASA 5585
ASA 5585-X
Firepower 2140
FG 1240
FG 2000
FG 2500
FG 3000
FG 3016
FG 3810
ISG 1000/2000
SRX 650
PA-3050
PA-3260
PA-4020
PA-4050
PA-4060
PA-5020
PA-5050
PA-5220
XG 550 XTM 1050
XTM 2050
X8500e-F
SuperMassive
9800
FW-1 NG
VPN-1 NG
4600
ASA 5540
ASA 5550
ASA 5585
ASA 5585-X
FG 1240
FG 3000
FG 3016
FG 3810
ISG 1000/2000
SRX 650
PA-3050
PA-4020
PA-4050
PA-4060
PA-5020
PA-5220
PA-5050
XG 750 XTM 1050
XTM 2050
X8500e-F

Note: Other eligible vendors include: Symantec, Barracuda (Phion), Netasq, Arkoon, Cyberoam, Clavister, Internet Security Systems (IBM), Secure Computing, SourceFire

Customer Loyalty Offer Eligible Products

Select SonicWall products are included in the SonicWall Loyalty Offer. Please contact your sales representative for details.

Email Security Appliances
SonicWall appliance Eligible competitive products
ESA 3300 or ESA 4300 1 to 1,000 user Barracuda, Cisco IronPort, Symantec BrightMail, Proofpoint,
MX Logic, Postini, FortiMail, Astaro, Eleven, MailFrontier
ESA 4300 or ESA ES8300 1,000 to 5,000 user Barracuda, Cisco IronPort, Symantec BrightMail, Proofpoint,
MX Logic, Postini, FortiMail, Astaro, Eleven, MailFrontier
ESA ES8300 1 to 1,000 user Barracuda, Cisco IronPort, Symantec BrightMail, Proofpoint,
MX Logic, Postini, FortiMail, Astaro, Eleven, MailFrontier
Secure Mobile Access Appliances
Replacement products Eligible competitive products
SonicWall appliance Juniper Cisco Citrix Barracuda WatchGuard
SMA 200
SMA 400
SA700
MAG 2600
ASA 5505 CAG 2010 280,
380, 480
SSL 500
SSL 560

Documentation:

Download the SonicWALL Customer Advantage Program Datasheet (.PDF)